Dyllia works closely with you to provide the best shopping experience. Here’s how our return policy works:

  1. Returns and Replacements
  • Eligible for defective, damaged, or misprinted items.
  • Claims must be submitted within 30 days of receiving your order.
  1. Non-Returnable Items
  • Custom or personalized products are non-returnable unless they arrive damaged or defective.
  1. How to Request a Return
  • Email us at contact@dyllia.com with your order number and photos of the issue.
  • We will assess your claim and provide instructions for returns or replacements.
  1. Refunds
  • Refunds are issued for approved claims.
  • Refund processing times may vary based on your payment method.

For more details, refer to Printify’s Return Policy.