Dyllia works closely with you to provide the best shopping experience. Here’s how our return policy works:
- Returns and Replacements
- Eligible for defective, damaged, or misprinted items.
- Claims must be submitted within 30 days of receiving your order.
- Non-Returnable Items
- Custom or personalized products are non-returnable unless they arrive damaged or defective.
- How to Request a Return
- Email us at contact@dyllia.com with your order number and photos of the issue.
- We will assess your claim and provide instructions for returns or replacements.
- Refunds
- Refunds are issued for approved claims.
- Refund processing times may vary based on your payment method.
For more details, refer to Printify’s Return Policy.